I can't find any sensible forum to post these issues on, so I have reported them to AVG using their diagnostics tool (which took half an hour to run each time, using at least 65% of my CPU throughout, and which, amusingly, wouldn't actually connect to AVG on the first two attempts because, or so I assume, their firewall (or right hand) doesn't know what their own software (or left hand) is doing).
Further entertainment is to be found in the fact that, once you've reported one problem, you can't change the subject of your report (e.g. from Firewall to Identity Protection).
In case any of this is of interest to anyone else, I will update the status of these reports via comments on this post. (I am prepared to bet a reasonable sum that this is the last I will hear of any of it, and that I will be using a different product as soon as this licence expires - sadly not until August 2011.)
I have a problem with my AVG firewall taking ages (often several minutes) to identify the adapter/profile.
This happens especially when connecting Cisco VPN client, but also when I first connect my wireless adapter after rebooting the PC.
This is seriously impacting my productivity, as I connect and disconnect my Cisco VPN client many times a day.
I can find no reference to this issue in any of the forums or FAQs.
Please advise how I may resolve it.
PROBLEM WITH AVG IDENTITY PROTECTION
How do I switch off the automatic scan for a specific program? Microsoft ActiveSync (which surely does not need to be scanned at all, let alone every single time) nearly always starts up too slowly on my Windows XP PC, because of your Identity Protection scan, for my mobile 'phone Bluetooth sync to work without timing out on initial connection.
This is seriously affecting my productivity, please let me know how I may resolve it.